At Shear Sensations, we’re dedicated to providing a relaxing, professional, and respectful environment for both our guests and our team. To ensure the best possible experience for everyone, we kindly ask that all clients review and adhere to our salon policies below.
Appointments & Cancellations
Scheduling: Appointments can be made by phone or in person. We recommend booking in advance to secure your preferred time and stylist.
Cancellations: We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee of 50% of the scheduled service.
Late Arrivals: If you arrive more than 15 minutes late, we may need to reschedule or adjust your service to avoid impacting other appointments.
Payments
We accept Cash, American Express, Visa , MC , Discover and Apple Pay.
Credit / Debit are subject to a 3% fee.
Gift Certificates are available in any denomination and are good towards our professional services and products.
Gratuity is not included in service prices and not accepted on card payments but cash only. We greatly appreciate gratuity for excellent service!
Refunds & Redos
We strive for 100% satisfaction. If you are not satisfied with your service, please notify us within 7 days.
Adjustments or redos will be scheduled with the same stylist. No refunds will be given, but we are happy to make things right.
Children & Guests
For the safety and comfort of all guests, we kindly ask that children not receiving services remain supervised at all times.
Our salon environment is designed to be relaxing and focused—please limit additional guests unless necessary.
Health & Safety
If you are feeling unwell, have a contagious condition, or have been exposed to illness, please reschedule your appointment.
We follow strict sanitation procedures to ensure the safety of our clients and staff.
Service Guarantee
Your satisfaction is our top priority. Our talented team stays current with the latest trends and techniques to ensure you leave feeling confident and beautiful. If you have any questions or concerns, we’re here to help.
